Hotel India - Ep.1 | TRULY

  • Published: 10 September 2018
  • SUBSCRIBE to Barcroft TV:
    Travel to India’s most opulent hotel where this through-the-keyhole documentary examines the “upstairs, downstairs” split and peels back the layers of cultural legacy. The Taj Mahal Palace in Mumbai has mythical status as the oldest hotel in India. This is where Bollywood and Hollywood stars, foreign dignitaries and international jet setters are waited on by a 1,500 strong team of butlers, doormen and room attendants. With exclusive access to day -to-day workings and candid oral histories, Hotel India reveals the extremes to which staff will go to live up to the motto, “Guest is God”.
    CREDIT: ITV Global
    Please note this content is not available for licensing from Barcroft Media Ltd.
    Barcroft TV:
    Barcroft Animals:
    Barcroft Cars:
    For more of the amazing side of life:
    For the full story, visit BARCROFT.TV:
    Like @BarcroftTV on Facebook:
    Follow @Barcroft_TV on Twitter:
    Check out more videos:
    Download Barcroft TV on iOS:
    Download Barcroft TV on Android:

Comments • 1 264

  • Aqua life
    Aqua life  2 days ago

    9000 Pounds a Night????? Omg

    • Abhijeet Gill
      Abhijeet Gill  3 days ago

      India teaches us how to be happy with what we have

      • Anoushka Barua
        Anoushka Barua  3 days ago

        I would have smashed that lady's face who asked the housekeeper attendant that if he ever took a bath in such bathtub. N again asking that blonde guest that what do u mean by 80s. Such a pathetic video but at least the housekeeping manager was honest about the income being higher in taj as compare to the other hotels. And why the heck u have to pass ur judgement about that lady's s affairs with younger men. Well there you go of the dislikers is me.

        • SN L
          SN L  4 days ago

          They didn't notice the wrinkle curtains in the pressing room.

          • Tarou Dant
            Tarou Dant  4 days ago

            14:40 ok but do they know her personal matters

            • J24
              J24  5 days ago

              omg some rich people have just lost touch with the real world, like lady JUST EAT THE GOD DAMN NUTS or don't! Jesus... If you gonna be that picky in life good luck, the world never goes exactly the way we want it to

              • Ravi Chopra
                Ravi Chopra  5 days ago

                Stayed there Couple of years earlier , in the old hotel and not in the Tower. Best experience ever had, was impressed

                • Edward Smith
                  Edward Smith  5 days ago

                  they need to make a movie on steward Chaskar

                  • Navjot singh
                    Navjot singh  5 days ago

                    She is just looking and checking but not doing anything.. anyone can do that .. 😂

                    • Geneva Doll
                      Geneva Doll  7 days ago

                      It’s nice that they don’t just let the prestige of the name drive the price but they actually give incredible service as well. I’m about 1/4 the way through and most of what I’ve seen is then preparing for the special guest and I know they don’t go that far for everyone but from the way they’ve talked about every guest being VIP it’s nice that you get that amazing service for what you’re paying.

                      • chandan sinha
                        chandan sinha  10 days ago

                        Thats why it was attacked coz it was perfect hotel and they dont want qny perfect things

                        • chandan sinha
                          chandan sinha  10 days ago

                          Its just me when someone calls just an hour before arrival 😂😂

                          • IFFET MINERVA
                            IFFET MINERVA  10 days ago

                            You guys should visit Falakhnuma Palace in Hyderabad India

                            • Samuel Ajgaonkar
                              Samuel Ajgaonkar  11 days ago

                              Need to pay 💰 overtime to stay back for extra hrs 😂

                              • IlseG
                                IlseG  13 days ago

                                I need to see the whole series without sound taken off... It's one of my favorites

                                • Raazzi
                                  Raazzi  13 days ago

                                  Mehr ...! You are a Really very Beautiful Women on Earth.. Love from USA.

                                  • 0_0
                                    0_0  14 days ago

                                    Slavery at it's best

                                    • busty boys
                                      busty boys  15 days ago

                                      bloody indians abi tak ghulamoo ki tarhan treat kro

                                      • Princess Beauty
                                        Princess Beauty  15 days ago

                                        Imagine if our government would work like this ... .

                                        • Random Virals
                                          Random Virals  22 days ago

                                          Pooor indiansss

                                          • Random Virals
                                            Random Virals  22 days ago

                                            Apny senitry ka kamra bi saaf kro...janwar bnaya wa hai sb ko...insan bn

                                            • Avinash MV
                                              Avinash MV  25 days ago

                                              Hotel industry employees in India work for at least 10 hours daily, but are paid the least and in comparison to any other country hoteliers, but they give better service to the guest when compared to all the other countries n they do it with so much of compassion , on the other hand I feel that they are also slaved by the system or the management.

                                              • MGR
                                                MGR  26 days ago

                                                😍😍😍 31:27 😍😍😍

                                                • MGR
                                                  MGR  26 days ago

                                                  I think Smiling Butler and General manager should exchange their posts ;)

                                                  • Mikes Bhandari
                                                    Mikes Bhandari  28 days ago

                                                    And that's how they waste water h

                                                    • Stan Chill
                                                      Stan Chill  Month ago

                                                      26:12 " many times VIPs have their own butler coming in .... then our butlers only become further butlers to their butler....." F&B head Mehr This kind of slavery/inferiority mindset must go among Indians. The right understanding would be 'Then our butlers become colleagues to their butlers to support as a team with their requirements' Indians must remember never to consider themselves by default inferiors to westerners or for that matter to any other nationality. Never degrade, or underpin yourselves. Respect from outside comes from the mindset within.

                                                      • Mona Karipel
                                                        Mona Karipel  Month ago

                                                        gaurav you say that you are passionate about your work in attending to guest "gods" how do you regard the huge teeming population that are living in utter penury what contribution do you or the taj do to lessen that gap?

                                                        • ABC DEF
                                                          ABC DEF  Month ago

                                                          i rather be unemployed than to work here and take orders and be bossed around by another human being, what gives them the right ... and in this day and age we don't need to work for others to make money.... thanks to the internet there so many options so we dont need to take shiet from others anymore.

                                                          • Lalit Verma
                                                            Lalit Verma  Month ago

                                                            15:04 the guys looks is like - F*ck you bi*ch

                                                            • Beejal V
                                                              Beejal V  Month ago

                                                              Its my 74th time staying in Palace wing.. this is my again 2 weeks stay. Awsome Taj guys

                                                              • Quiet Storm
                                                                Quiet Storm  Month ago

                                                                What a great contrast. From great wealth to great Poverty.

                                                                • absolutetruthgirl
                                                                  absolutetruthgirl  Month ago

                                                                  all I can remember of this documentary is the little boy standing alone in the middle of the darkened street.

                                                                  • raj4all2007
                                                                    raj4all2007  Month ago

                                                                    Indranis hair is not upto the grooming standard... she has no right to ask others to have a hair cut. I will never work in this hotel..

                                                                    • Shashank Dwivedi
                                                                      Shashank Dwivedi  Month ago

                                                             thank you :)

                                                                      • nippu nagaraj
                                                                        nippu nagaraj  Month ago

                                                                        i wonder how they give tips

                                                                        • Ayaan
                                                                          Ayaan  Month ago

                                                                          Why does your watermark says truly if your channel is Barcroft TV?

                                                                          • matthew meyers
                                                                            matthew meyers  Month ago

                                                                            The staff work soo hard but honestly the wealthy they are trying to impress are some of the most filthy, unsanitary and rude.Not all but, but the nose up in the air clan are the reason this world is falling apart. I pray the staff are paid great for the great work they do. Very amazing hotel!!!

                                                                            • Peaceful Psycho
                                                                              Peaceful Psycho  Month ago

                                                                              Great hotel but if I work here, there is a high chance that I might snap🙄

                                                                              • New Alame
                                                                                New Alame  Month ago

                                                                                l Love Super Hotel indin

                                                                                • kranthi kumar
                                                                                  kranthi kumar  Month ago

                                                                                  I think Tata should become the President of India. Clear vision man Really Great Tata

                                                                                  • onkar dhorje
                                                                                    onkar dhorje  Month ago

                                                                                    Whats the subject exactly?

                                                                                    • Tarun Nair
                                                                                      Tarun Nair  Month ago

                                                                                      Indrani is like any other Indian mom

                                                                                      • ILOVENJ00
                                                                                        ILOVENJ00  Month ago

                                                                                        Very interesting documentary but it left me feeling sad... don’t know why. Perhaps the irony of life - the contrast between happy poor folks and the rich asshats left me feeling wistful.

                                                                                        • Azra Al-Abbasiyya
                                                                                          Azra Al-Abbasiyya  Month ago

                                                                                          Such dedicated emaculate services from the wonders what s the SECRET?

                                                                                          • roy ch
                                                                                            roy ch  Month ago

                                                                                            Bhai paisa ho to kya kuch nahi ho sakta

                                                                                            • Bill Good
                                                                                              Bill Good  Month ago

                                                                                              It's not true

                                                                                              • Anthony Noronha
                                                                                                Anthony Noronha  Month ago

                                                                                                Nice Memories. I liked this video. May God Bless the entire team who took the trouble to document and create this video. This is Anthony from Santacruz, Mumbai, India.

                                                                                                • Shaikh Suhel
                                                                                                  Shaikh Suhel  Month ago

                                                                                                  Those switches are cheap Chinese switches inside 9000 Pound suite. Also the DND indication very cheap

                                                                                                  • Ali Mehdi
                                                                                                    Ali Mehdi  Month ago

                                                                                                    Hew great is the staff training if she has to point out every little thing to them.

                                                                                                    • Himanshu Porwal
                                                                                                      Himanshu Porwal  Month ago


                                                                                                      • Albert Junior
                                                                                                        Albert Junior  2 months ago

                                                                                                        The work culture is a bit toxic let's be honest here

                                                                                                        • Kat Sap
                                                                                                          Kat Sap  2 months ago

                                                                                                          If any given point of time Tata's feel like doing something for their staff, do gift a day's stay at Taj to the employees with their family. For the best services they deliver/provide ie. Employee of the month award. Room boy Harshad, hats off to you and your dedication towards the work. Facing the sea and Gateway was very touching...

                                                                                                          • Ritu Mondal
                                                                                                            Ritu Mondal  2 months ago

                                                                                                            Feels like the etiquette and grandeur seen in the movie Titanic.

                                                                                                            • pri yanka singh
                                                                                                              pri yanka singh  2 months ago

                                                                                                              Me after watching 1st episode 44:44😌

                                                                                                              • Ram Gopal
                                                                                                                Ram Gopal  2 months ago

                                                                                                                Musician using himalaya water into bowls.. made me awwwww

                                                                                                                • sai phani utkarsh kethana


                                                                                                                  • quick Pro
                                                                                                                    quick Pro  2 months ago

                                                                                                                    post more such videos and another #Kasab will come soon

                                                                                                                    • Somayeh Farman
                                                                                                                      Somayeh Farman  2 months ago


                                                                                                                      • Ayan Zakhel
                                                                                                                        Ayan Zakhel  2 months ago

                                                                                                                        Very shitty music at the star of the video, they could have put better. India has millions of extraordinary theme songs to use.

                                                                                                                        • Filip Divic
                                                                                                                          Filip Divic  2 months ago

                                                                                                                          54:40 just when they seemed like such lovely people...

                                                                                                                          • K Ducati
                                                                                                                            K Ducati  2 months ago

                                                                                                                            "she didn't know that these were my nuts" - Bhasin

                                                                                                                            • K Ducati
                                                                                                                              K Ducati  2 months ago

                                                                                                                              The old blonde rich lady's math does not add up! Drugs do some wonders ;)

                                                                                                                              • Ravi shanker
                                                                                                                                Ravi shanker  2 months ago

                                                                                                                                a splendid contribution by " TATA " TO INDIA . you can watch here what " TATA " means to INDIA

                                                                                                                                • Melissa Kissoon
                                                                                                                                  Melissa Kissoon  2 months ago

                                                                                                                                  Anilji you sound like a Trini

                                                                                                                                  • Fiona Me
                                                                                                                                    Fiona Me  2 months ago

                                                                                                                                    Can I just say that everyone interviewed is lovely and has a beautiful heart. Blessings. 🙏✌🏼❤️

                                                                                                                                    • Syed Izhar
                                                                                                                                      Syed Izhar  2 months ago

                                                                                                                                      Pay these people a living wage

                                                                                                                                      • Calvin Lin
                                                                                                                                        Calvin Lin  2 months ago

                                                                                                                                        it was funny how that lady complain about the nuts to the butler but it was the captions nuts and it has nothing to do with the hotel. it was mess up of her doing that. trying to make something small to a big deal. but the caption was happy that his butler didnt say his nuts and just suck it up and take one for the team. it was just funny how the caption says its was his nuts LOL.

                                                                                                                                        • Rhonda Rose
                                                                                                                                          Rhonda Rose  2 months ago

                                                                                                                                          What about the heat outside... Fans?

                                                                                                                                          • Abhi 739
                                                                                                                                            Abhi 739  2 months ago

                                                                                                                                            Money more important then life, thats what 5 star hotels are about

                                                                                                                                            • john smith
                                                                                                                                              john smith  2 months ago

                                                                                                                                              U will never get a job that lasts 42 years in the west.. Not even 42 months

                                                                                                                                              • john smith
                                                                                                                                                john smith  2 months ago

                                                                                                                                                The oil heiress is everything i hate about the vey wealthy

                                                                                                                                                • acajudi100
                                                                                                                                                  acajudi100  2 months ago

                                                                                                                                                  grab some nuts. lol

                                                                                                                                                  • acajudi100
                                                                                                                                                    acajudi100  2 months ago

                                                                                                                                                    I pray the world has decent housing, toilets etc., and all killing, raping, robbery etc. would stop.

                                                                                                                                                    • zuluboy 1985
                                                                                                                                                      zuluboy 1985  2 months ago

                                                                                                                                                      One single question... Do you celebrate Eid and Xmas with the Same spirit as Durga pooja , Lakshmi Pooja , Ganesh Pooja , Bishakhi , Deewali and all

                                                                                                                                                      • ali fatani
                                                                                                                                                        ali fatani  2 months ago

                                                                                                                                                        what story telling